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FAQ

Things you might wonder

Have another question? Reach out anytime.

Generation quality

We tune for “instantly recognizable as your pet,” preserving fur, markings, posture and expression. Uploading multiple angles (front + side + full body) usually gives the best result.

One photo works, but several from multiple angles noticeably improve fidelity. Clear, well-lit, full-body shots are ideal.

jpg, png and heic. The site runs basic checks: minimum resolution, a recognizable pet subject, and so on.

The desktop app

This release launches on macOS (Apple Silicon first), with separate arm64 and Intel builds. A Windows version is planned for a later phase.

No. The app is featherweight with near-zero CPU at idle, and it auto-hides for fullscreen, games and presentations.

Not at all. The build is signed and notarized — download, drag to Applications, double-click. No Gatekeeper roadblocks.

Reminders

It never steals focus. It just walks to center screen for a beat and says a line — it won't interrupt your typing or work, and it queues during fullscreen and Do Not Disturb.

Yes. Built-in templates cover water, breaks, eye rest and standing up, plus you can create your own “message + interval” reminders.

No. Reminders are fully local — configuration and scheduling live on your device and persist across restarts.

Account & payment

Sign in to the desktop app with the same account, and the pets you own sync automatically.

Payment happens in your browser through Waffo Pancake, our PCI-DSS-compliant processor — we never touch or store your card details.

Time you had a little buddy